Privacy Policy

1. Who We Are

This website is operated by Smith Savinon, an independent AI consulting and author business ("Smith Savinon", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website, use the contact form, complete the intake questionnaire, or purchase a service.

For questions about this policy, contact us at smith@smithsavinon.com.

2. Information We Collect

Information you provide directly

• Name, email address, phone number, and company name (via contact form, intake form, or quote bot)
• Business details including industry, team size, revenue range, and tools used (via intake form)
• Descriptions of your business challenges and goals (via intake form and quote bot)
• Payment information — processed directly by Stripe; we never see or store your card details

Information collected automatically

• Basic server logs (IP address, browser type, pages visited) for security and diagnostics
• No analytics cookies or tracking pixels are used on this site

3. How We Use Your Information

• To deliver the consulting service you purchased
• To send you intake forms, consulting agreements, and deliverables
• To respond to inquiries submitted via the contact form or quote bot
• To process payments and send invoices through Stripe
• To improve our services and website based on general usage patterns

We do not sell, rent, or trade your personal information to any third party.

4. Third-Party Services

We use the following third-party services to operate this business. Each has its own privacy policy:

• Stripe — payment processing. Your payment details are handled entirely by Stripe. Stripe Privacy Policy →
• Web3Forms — form submission processing for the contact and intake forms
• Cal.com — scheduling for discovery calls and onboarding sessions
• n8n — automation platform used to trigger onboarding emails after payment
• Supabase — secure database used to store client records created after payment

5. Data Retention

We retain your personal information for as long as necessary to fulfill the services you requested and comply with legal obligations. Client records are typically retained for 7 years for accounting and tax purposes. You may request deletion of your data at any time by emailing us — we will delete all non-legally-required records within 30 days.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at smith@smithsavinon.com. We will respond within 30 days.

7. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. All payment data is handled by Stripe, which is PCI-DSS compliant. Form submissions are transmitted over HTTPS. No system is 100% secure and we cannot guarantee absolute security.

8. Cookies

This website does not use tracking cookies or third-party analytics. The site may use basic session behavior inherent to your browser, but no persistent tracking identifiers are set by this website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests: smith@smithsavinon.com