Terms of Service

1. Agreement to Terms

By accessing this website or purchasing a service, you agree to be bound by these Terms of Service. If you do not agree, do not use this website or purchase any service. These terms apply to all visitors, clients, and users of smithsavinon.com and any associated services.

2. Services

Smith Savinon offers the following consulting services:

• AI Business Assessment — a written report and prioritized AI roadmap ($495, one-time)
• AI Strategy & Systems Roadmap — a complete AI implementation plan ($2,500, one-time)
• Automation Implementation Projects — custom AI and automation builds (project-based pricing)
• AI Systems Advisor — ongoing monthly advisory subscription ($500–$3,500/month)

All services are delivered virtually. Specific deliverables, timelines, and scope are confirmed in a consulting agreement signed before work begins on project-based and roadmap engagements.

3. Payment Terms

• All prices are listed in USD and are subject to change without notice
• Payment is processed securely through Stripe. By completing payment, you agree to Stripe's terms of service
• Invoices for project milestones are due within 7 days of issuance
• Work will not begin or continue until the applicable payment is received
• Advisory subscriptions are billed automatically on a monthly recurring basis until cancelled

4. Refund Policy

The following refund terms apply to each service:

To request a refund or report a delivery issue, contact smith@smithsavinon.com within the applicable window above. Refunds that are approved are returned to the original payment method and may take 5–10 business days to appear.

5. Consulting Agreement

For all paid services other than advisory subscriptions, a consulting agreement will be sent electronically before work begins. This agreement covers scope, deliverables, timeline, confidentiality, and intellectual property. Work does not begin until the agreement is signed by both parties.

6. Intellectual Property

All deliverables created by Smith Savinon for a client (reports, roadmaps, SOPs, automation workflows) are owned by the client upon receipt of full payment. Smith Savinon retains the right to use anonymized, non-identifiable information for educational or marketing purposes unless otherwise agreed in writing.

All original content on this website — including text, images, and book content — is the intellectual property of Smith Savinon and may not be reproduced without written permission.

7. Confidentiality

Smith Savinon treats all client business information shared during an engagement as confidential. Information shared via intake forms, sessions, and correspondence will not be disclosed to third parties without your explicit consent, except as required by law or as necessary to deliver the service (e.g., automation tools used in your engagement).

8. Limitation of Liability

Smith Savinon provides consulting services based on professional judgment and experience. Results may vary. Smith Savinon is not liable for business outcomes, lost revenue, or damages arising from the implementation or non-implementation of any recommendation. Our total liability in connection with any service is limited to the amount paid for that specific engagement.

9. Governing Law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration in Florida.

10. Changes to These Terms

We reserve the right to update these terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

11. Contact

Questions about these terms: smith@smithsavinon.com